Sixs6 FAQ — All your answers, in one place

Sixs6 is fully For users aged 18 and above. Providing your date of birth at registration is mandatory, and age is confirmed via ID during KYC verification. Any account created by someone under 18 is automatically rejected.

No, with just a mobile number or email, only One account Only one account is allowed. If multiple accounts are created, all of them will be permanently suspended and any balance may be forfeited. This is a direct violation of our Terms & Conditions.

KYC (Know Your Customer) verification is mandatory before withdrawal. Go to Profile > KYC Verification and upload:

• Photos of both sides of your National ID (NID) or passport
• A clear selfie photo
• Proof of address (bank statement or utility bill)

Typically Within 1–4 hours Verification is complete.

Common reasons for account suspension include: incomplete KYC verification, multiple accounts, suspicious activity, or active self-exclusion. To resolve this, support@sixs6.click— email us or contact us via live chat.

You can update your email, address, and preferred language directly from Profile Settings. To change your name, date of birth, or mobile number, contact the Support Team — supporting documents may be required.

Log in > Wallet > Deposit. Supported payment methods:

• Mobile Banking: bKash, Nagad, Rocket (instant)
• Bank Transfer: 1–3 business days
• Cryptocurrency: USDT, BTC (depending on network)

Minimum Deposit ৳100. Instant credit to bKash and Nagad.

If KYC verification is complete:

• bKash/Nagad/Rocket: 5–15 minutes
• Bank Transfer: 1–2 business days
• Crypto: 30 minutes to 2 hours

Without KYC verification, your first withdrawal may take 24–72 hours. Minimum withdrawal ৳500।

Deposit: Minimum ৳100, maximum ৳5,00,000 per day (mobile banking limits apply).

Withdrawal: Minimum ৳500, maximum ৳2,00,000 per day. For larger amounts, please contact support.

First, go to Wallet > Transaction History and check the status. If it shows "Pending", verify that your KYC is complete. If it's been stuck for more than 24 hours, contact support with your transaction ID. Bank transfers may be delayed overnight and on public holidays.

Contact support as soon as you submit the withdrawal request. Cancellation is possible before processing begins. Once completed, recovery becomes very difficult — so always double-check the account number and details before withdrawing.

bKash and Nagad deposits are usually credited within 1–3 minutes. If it takes longer than 30 minutes, contact Support with your transaction reference number. For bank transfers, please attach the payment slip as well.

Upon making your first deposit after registration automatically the welcome bonus will be credited. No separate code or extra steps required. The bonus amount is up to 150% of your first deposit — subject to a maximum cap. The bonus will appear in your wallet.

To withdraw your bonus Wagering Requirement must be met. This means you need to wager a specified multiple of the bonus amount. For example, a ৳1,000 bonus with a 10x wagering requirement means you must place ৳10,000 in bets. Terms vary for each bonus — for details terms and conditions See details.

Share your referral code or link from your profile with friends. When a friend registers and makes their first deposit, you earn a referral bonus. Each successful referral earns a separate bonus — the bigger your network, the more you earn.

Yes! Log in every day and Daily Login Bonus . Log in 7 days in a row to unlock a special cashback reward. Weekly reload bonuses, monthly VIP bonuses, and special event bonuses are also available. on the Rewards page View details.

The welcome bonus is typically available after it is credited 30 days Valid. Daily bonuses last 24 hours. Cashback is generally valid for 7 days. Any unused bonus will be automatically cancelled once it expires. Always check the validity period before claiming a bonus.

Earn points on every bet you place. Accumulate points to climb through Bronze > Silver > Gold > Platinum > Diamond tiers. Higher VIP levels unlock greater cashback, faster withdrawals, a dedicated account manager, and exclusive offers.

You can bet on the following sports at Sixs6:

• Cricket: IPL, BPL, World Cup, Test, T20, ODI
• Football: Premier League, La Liga, Champions League
• Tennis, Badminton, Kabaddi
• E-Sports: PUBG, CS:GO, Dota 2

Live Betting, Match Odds, and Pre-Match Betting are all available.

With live betting or in-play betting, you can place bets at real-time odds while the match is in progress. Odds update after every ball or event. On the Match Odds page View live scores and odds all in one place. Live Betting takes the excitement of the game to a whole new level — faster than ever.

Yes. All bets on officially cancelled or abandoned matches are automatically Refund your original stake will be returned directly to your wallet. However, bets placed using a bonus may be subject to different terms.

Minimum Bet in Most Markets ৳10. In some premium markets, the minimum is ৳50. Maximum bet limits vary by market and event. Major events (World Cup finals, etc.) carry higher maximum limits.

Sixs6 offers 3,000+ games:

• Live Casino: Baccarat, Roulette, Blackjack, Teen Patti, Andar Bahar
• Slot Games: slots from all top providers
• Lottery & Crash Games
• Fishing Games & Arcade

On the New Games Page Check out the latest games added to the platform.

On the login page and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use the code to set a new password. The entire process takes less than 3 minutes.

Take immediate action:
① Immediately change your password. ②support@sixs6.clickor via Live Chat. ③ We will lock the account and launch an investigation. ④ Never share your password or OTP over SMS or phone — sixs6 will never ask for them.

Yes. Sixs6 GDPR Compliant data protection policy. We use 128-bit SSL encryption, firewall protection, and conduct regular security audits. Your information is never sold to third parties. For more details Privacy Policy See details.

Go to Profile > Security Settings > Two-Factor Authentication (2FA). Verify your mobile number and enable it. From then on, an OTP will be required at every login. This makes your account significantly more secure.

The Sixs6 app is available for both Android and iOS. Registration or Log In You can find the app download link on the page. Downloading the APK file directly from the website is safe. iOS users can download it from the App Store.

• Clear your browser cache and cookies.
• Check your internet connection.
• Uninstall the app and reinstall it.
• Try a different browser or device.
• If the issue persists, contact support with a screenshot.

Sixs6 works seamlessly across all modern browsers — Chrome, Firefox, Safari, and Edge. The app runs on Android 8.0+ and iOS 12+ devices. The web version is fully responsive across mobile, tablet, and desktop screens.

Possible causes and solutions:

• Wrong password: Use the "Forgot?" link.
• Account lock: Wait 30 minutes or notify Support.
• Not receiving OTP: Wait 1–2 minutes, then try again.
• Backdoor login: Use social login (Google/Facebook).

First, check your internet connection — live games require at least a 4G connection. Make sure JavaScript and WebGL are enabled in your browser. Try disabling any VPN. If the issue persists, contact Support with a screenshot and we'll resolve it promptly.

Profile > Responsible Gaming > Self-Exclusion. Choose from 6 months, 1 year, 3 years, 5 years, or permanently. Confirm with OTP. Once active, you will no longer receive bonus emails or marketing messages. Learn more on the Responsible Gaming page See details.

Go to Profile > Responsible Gaming > Deposit Limit. Set a daily, weekly, or monthly limit. Decreasing your limit takes effect immediately, while increasing it requires a 24-hour waiting period. This helps prevent impulsive overspending.

The sixs6 Responsible Gaming team is available 24/7 to help. support@sixs6.click— email us or use live chat. Asking for help isn't weakness — it takes courage. on the Responsible Gaming page for more information.